Privacy Policy – TapCall.net

Effective Date: 10/10/2025

Operator: Taloulah Investment LLC

Address: 292 Cassano Drive, Nokomis, FL 34275, USA

1. Introduction

This Privacy Policy explains how Taloulah Investment LLC (“we”, “our”, or “TapCall”) collects, uses, shares, and protects personal data of individuals who visit our website or use our services. We value your privacy and are committed to safeguarding your data in compliance with applicable international regulations.

2. Data We Collect

a) Information You Provide

Name, email, phone number, company name (e.g., contact forms, demo requests)
Account credentials and payment details (for registered users)

b) Automatically Collected Data

IP address, browser type, device and OS info
Pages visited, clickstream data, session duration
Cookies and tracking technologies

c) Product Usage Data

Call and message logs from TapCall AI
CRM interactions and workflow logs
Agent activity, configuration data

3. Use of Data

We process data to:

Respond to inquiries and support requests
Provide and improve our services
Process transactions and manage user accounts
Analyze trends and measure performance
Ensure platform security and fraud prevention
Comply with legal obligations

4. Legal Basis for Processing (for EEA Residents)

Under the General Data Protection Regulation (GDPR), our processing of your personal data is based on:

Your consent (e.g., when subscribing to newsletters)
Performance of a contract (e.g., service delivery)
Our legal obligations (e.g., tax and accounting)
Legitimate interests (e.g., analytics, service improvement)

5. International Privacy Compliance

We strive to comply with the following data privacy regulations:

GDPR (EU General Data Protection Regulation – Regulation (EU) 2016/679)
CCPA / CPRA (California Consumer Privacy Act & California Privacy Rights Act)
PIPEDA (Personal Information Protection and Electronic Documents Act – Canada)
UK GDPR (United Kingdom Data Protection Regulation)
LGPD (Lei Geral de Proteção de Dados – Brazil)
ePrivacy Directive (EU Cookie Law)

Where required, we implement supplementary measures (e.g., Standard Contractual Clauses for international data transfers) to ensure your data remains protected regardless of location.

6. Data Sharing and Third Parties

We may share your data with:

Service providers (e.g., hosting, analytics, CRM, payment gateways)
Professional advisors (accountants, legal counsel)
Government agencies, where legally required

We never sell your personal data.

7. Data Retention

We retain your information only as long as necessary:

For the purposes outlined in this Policy
To comply with legal or tax obligations
To resolve disputes or enforce our agreements

You may request data deletion at any time (see Section 10).

8. Cookies and Tracking

TapCall.net uses cookies and similar technologies for:

Functional operation
Traffic analysis (e.g., via Google Analytics)
Remarketing and advertising (only if consented)

You may manage or revoke cookie consent through our cookie banner or your browser settings.

9. International Transfers

If you are located outside the United States, your personal data may be transferred and stored on servers located in the U.S. and other jurisdictions.

We ensure adequate data protection via:

Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs) with all third-party processors
Technical and organizational safeguards (encryption, access controls, monitoring)

10. Your Rights

Depending on your jurisdiction, your rights may include:

Right	Description
Access	Request a copy of your personal data
Rectification	Correct inaccurate or outdated information
Erasure	Request deletion of your data (“right to be forgotten”)
Restriction	Ask us to limit the processing of your data
Portability	Receive your data in a structured, machine-readable format
Objection	Object to certain types of processing
Withdraw Consent	Revoke your consent at any time
File a Complaint	Contact your local Data Protection Authority (DPA)

To exercise your rights, email us at contact@tapcall.net

11. Security

We maintain industry-standard technical and organizational security measures, including:

HTTPS encryption
Firewall protection
Limited internal access
Encrypted backups

Despite these efforts, no method of transmission over the internet is completely secure.

12. Third-Party Links

Our website may contain links to other websites or services. We are not responsible for the privacy policies or practices of third-party websites.

13. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

14. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised “Effective Date”. Significant updates will be communicated via email or user dashboard notifications when possible.

15. Contact

For any questions regarding your data or this privacy policy:

📧 Email: contact@tapcall.net

📍 Mailing Address:

Taloulah Investment LLC

292 Cassano Drive

Nokomis, FL 34275

USA

Privacy Policy